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FAQ

1. Do I need an account to place an order?

 

No, you can also place an order as a guest. However, having an account comes with certain benefits:

 

Fast order processing

Easy to view order status and order history

Get up-to-date information about our new products and special promotions

 

2. What payment methods do you accept?

 

We accept cash on delivery

 

3. Can I change my delivery address after placing an order?

Please note that the delivery address cannot be changed once the order has been processed or shipped. Please update your delivery address to your home address instead of your vacation address, as we do not know how long the customs department at the destination will hold the shipment.

 

4. How long does it take to ship and how can I track my package?

 

The delivery time depends on the shipping option you choose. Once your order has been shipped, you will receive an email from us with the tracking number and the website where you can track it. We are not responsible for delays caused by customs in your country.

 

5. What should I do if something is missing from my order?

 

If something is still missing, please contact us immediately at service@sallcut.site .

 

If you still have any questions, please contact us directly at service@sallcut.site .

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